This does not occur in third party apps such as overdrive. Navigate to Settings, and then search for and select Daily Board. Step 3: Enable the toggle next to Allow background data usage. Restarting your phone would be sufficient to fix it. Tap Rearrange Apps. Find the correct name of built-in apps. Fix: Music Stops Playing When Screen Turns Off On Surface. Yaaasss!! Please contact us via Live Chat for a faster response. 09:29 PM Does anyone know if this can be fixed? Im pretty sure my issue happens even when listening to downloaded songs, but I havent tried offline mode. If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep. But the bug is always there and always reproducible. How to match a specific column position till the end of line? If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. I only noticed this since I upgrade to iOS15. in, 05-09-2019 When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. Tidal is a 100% community-driven subreddit. Yeah, us Spotify converts, sadly, just gotta get used to it. I installed BubbleUPNP from Google Play on my Android smartphone and control Tidal playback from it. 06:38 AM Randomly, it will just stop playing in the middle of a song. in, I found different settings for fixing this problem, Setttings > Apps > 3 dot menu > Special Access > Optimise Battery Usage. Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Fast, easy checkout with Shop Samsung App. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. In response to TIDAL itself: I guess I should have titled this post better (which I have now changed). 10-02-2019 How to stop Windows 10 muting audio playback when screen turns off, disable so-called 'connected standby' in your registry, has apparently been around for quite a while already, How Intuit democratizes AI development across teams through reusability. Why is this sentence from The Great Gatsby grammatical? I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. My DAC cable is looser than it should be and stops Tidal and/or my Onkyo player on bumpy roads. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. Support is also available on your mobile device through the Samsung Members App. If that is OK then issue is mostly likely with your home network. Completely power down your Android device and back up again. As long as you unlock the phone and keep the screen always on, the music will keep playing. Please take our brief survey. Making statements based on opinion; back them up with references or personal experience. If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. issue. All Rights Reserved. Step 1: Open Settings and go to Device Care. Roon is a good way to do this, but it requires a subscription and a networked computer to run it (which you may already have). If the article doesn't help, please contact us via this page - we're happy to help personally. Sometimes if I open another app like Google Maps, Tidal will stop playing music. You can choose which apps will still run even when Data saver is on. I havent had this issue, but I dont stream. Locking your Microsoft Surface is an excellent alternative to putting it to sleep. Then tap on Sleeping apps and remove the troubling app if its added there. Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. We understand that if you lock the screen on your iPhone music will stop playing. Let's face it, Apple Maps is not the most popular navigation app out there. Otherwise, Win 7 will turn off sound because it senses no speakers. I only use TIDAL via ROON at this point so commenting on the actual TIDAL reliability. Theres no harm in trying the same. We explain and teach technology, solve tech problems and help you make gadget buying decisions. Turn off Power saving by tapping the switch. Same problem with my nd5xs. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. Can Martian regolith be easily melted with microwaves? the point of the audio/video you are on is lost if iOS data protection is enabled). Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. Press the Volume down key until 'Yes delete all user data' is . Give it a try. Very frustrating. This is really really annoying and makes the ultrabook useless for hearing music. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. Apple Music lets you listen to your favorite music tracks on the go. Turn on the toggle for Allow background activity. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. Step 3: Tap on Battery. Its never once played through an entire TIDAL playlist. Most issues were resolved with a factory reset. In the Power User menu, tap on Power Options. I know there is another thread for this but it wouldnt let me post a reply. I never have issues with TIDAL aside from the one of two outages they suffer from per year. in. provided; every potential issue may involve several factors not detailed in the conversations Asking for help, clarification, or responding to other answers. Welcome to the Apple Support Communities! Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. Her love for Android and gadgets made her develop the first Android app for Kashmir. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. Apple please fix this bug! When my Win 7 PC goes to sleep (or put to sleep by me), I can power off the monitor (with built-in speakers). To fix it, you will have to disable battery optimization for the said app. Also, learn how to update Google Play Services manually. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. Id try a few things, if you havent done these already, which have helped others. Is there a way to make sure Tidal keeps playing no matter what other apps I open? Step 3: Turn off the toggle next to Music. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. Nat, User profile for user: I got that problem but it was because my mail wasnt verified. The name of the app is Equalizer Plus. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. 03-22-2019 I assume they're overwhelmed with all of us converts. Issue two Im not sure on - copying in @tomvamos for reference. in. This bug happens when using the AUX cable into a car or home stereo. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. * For Samsung Supplies information go to: * For S.T.A.R. vegan) just to try it, does this inconvenience the caterers and staff? When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. I will go back to trying to figure out the naim app, which should work in the first place. I am having the same trouble with my podcast app. davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription. You can also listen to videos in the background using the Picture in Picture feature supported in Documents if you have iOS 14 or later. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times ) in. To turn sleep off: Press the Windows Logo key + X to bring up the Contextual menu. Step 5: Look for the problematic app and turn off battery optimization for it. TikTok ADs every time I open Galaxy Play store! When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. Or on an iPhone 8 or earlier, press the Home button. Tap Delete. Adjust the Data saver settings. We are not officially endorsed by nor affiliated with Tidal. If the music still stops after locking the screen, uninstall the app. At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. Then install it again. Apple and Spotify work quite smoothly, though. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. In my case, turning off the lock screen widget fixed the issue instantly. Try telling it not to shut the monitor off when idle. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. I encountered the same problem (also on the XPS13 interestingly). Find out how to reset app preferences and what happens after resetting app preferences. The sound quality is amazing, but after about 2 mins, the player pauses and stays paused until you turn the screen on again. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. How did you solve this problem? 06-14-2019 It's been this way for a long time, well before the Spotify exodus. azjules, My Apple music will not play music when phone is closed or "sleeping". The above article may contain affiliate links which help support Guiding Tech. -- Turn this off for the app in question. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. After repeating that for a few times, I noticed the issue occurred immediately when the display turned offwhen the phone screen was locked. In the meantime, the 'blank screen screensaver' seems the best workaround. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. Learn more about Stack Overflow the company, and our products. Is there a trick to get TIDAL to work properly when using the Naim app? We hope one of the solutions mentioned above would have come to your rescue. Thats why the music might stop when the screen turns off. To start the conversation again, simply Glad issue one is sorted with the recommended Factory Reset. Does a summoned creature play immediately after being summoned by a ready action? This helps make your account more secure, but it does make signing in a little more complicated. Press J to jump to the feed. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. It's like a bulletin board for your tablet. in. The ultimately desired solution, of course, would be for Spotify . How many times have you uttered a command and Alexa powered Echo didnt respond? I can go a whole drive without having this issue, or this issue can happen several times on one drive. Looks like no ones replied in a while. For such a user, abrupt stopping of music would be an awful experience. The 1st gen Naim streamers were always susceptible to dropouts with Tidal due to their very small buffers which were only really designed for local streaming rather than web streaming where latency can be an issue. It seems to have to do with how the audio is actually played, see for example this thread. Thanks for contributing an answer to Super User! usually this is solved by turning the phone off and on, but today nothing is working. Apple Music stops playing in iPhone when screen is locked after upgrade to iOS15. It will only reset various settings to their default values. My network is good, no issues there. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I am however still having 1 unresolved issue. The company who makes it is MWM. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. On your iOS or iPadOS device, touch and hold the app. Tell us more about your experience with Documents Help Center: Create a folder or a subfolder in Documents, How to rename, move, and delete your files, Sync and back-up your files using cloud storages, Copy, move, rename, delete, restore, or compress files and folders, Access recently opened and favorite files, Save files from other apps to Documents via Extension, Transfer files between iOS device and desktop using Wi-Fi, Transfer files to another iOS device with Nearby, Transfer files to desktop or another iPhone/iPad with WebDAV, There is no Documents app in the 'Open In' menu, Annotations are not visible in Documents while working with a third-party app, Battery usage and background activity of the app, How to cancel the free trial for Documents Plus, How to check and manage your subscription status, Launch the Documents app and open Settings, If the app starts with the main view, it means the app crashed - in this case, check if restarting your. Copyright 1995-2023 SAMSUNG All Rights Reserved. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. Also, it currently has no issues streaming from its own app on my network, or on my PC. Me too!! Step 1: Open Settings on your phone and go to Apps. In the Power User menu, tap on Power Options. 08:34 AM Anyway, now I know how to fix it and it works great! Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen. Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. First, make sure your tablet is plugged into a charger. any proposed solutions on the community forums. Just TIDAL. I have also locked in my IP addresses for both the 272 and the Tablet controlling it. Method 1: Turn Sleep off. It seems completely random. Prevent Windows 10 from Locking When Monitor Turns Off, Windows 10 turns display off after minutes instead of hours, Bluetooth headset mutes audio when mic is enabled. If the factory reset doesnt help, next I will log out/in of TIDAL via naim app &/or reset my TIDAL passwd and as per your tips. Fortunately, the issue is easy to fix. 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and Search for the app. Unfortunately it doesnt work correctly when playing Tidal. You can download Restoro by clicking the Download button below. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. I have no other apps opened and nothing new installed. Here are the steps to disable battery optimization on Samsung phones: Step 2: Tap on the three-dot icon at the top and choose Special access. iPhone XR A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. Note: Daily Board will not work if the tablet is not plugged into a charger. I played it again, and to my surprise, the same thing happened. I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. The put app to sleep options is turned off, but it still keeps going to sleep. Mehvish is a computer engineer by degree. Start by updating the app from the Play Store. Tap on the Change plan settings option located to the right of the power plan your surface is using. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. When it happens I have to press the power button and play resumes from where on the track it stopped.. The app needs to have access to the background data for proper functioning. When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off.

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