Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Have your butler arrange a culinary feast in your dining area. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. But if youre cruising The Haven, youre in for a special treat. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Cruise ship travel is changing this year: 7 changes you can expect in 2023. A butler, on the other hand, is much more focused on your in-cabin experience. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). They also supervise the room steward and makes sure things are done properly. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. I will call him. All Rights Reserved. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Learn more. ft.*. Is your point person for information on ship happenings day-to-day. Fine linens, feather duvet on stateroom beds, and a pillow menu. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! With up to 1,392 sq. Celebrity Cruises is one of those lines that offer both concierge and butler service. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. We were escorted on by the Concierge and he took us to lunch. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. An aft-facing suite would include a butler/concierge. It works every time, and I get my soda fix. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Call me with your order and I will set up your room." The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Check out each port from your private balcony. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. However, the generally accepted minimum is $10-15 per day. You can book a Concierge-level cabin to unlock . Started August 27, 2021, By Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. They can present in-room tea service. They will arrange speciality dining at your request, get you priority tendering when required. It will likely also be in accordance with the level of personalized service that you recieve. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. 574 sq. There is also a private sauna reserved for guests of The Haven. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. You will also have the services of the ships. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. They also explain how you access certain parts of the ship so, for . Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Our butler brought a full breakfast to us every morning. Did you mention that you love grapes? $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. With Europe-trained butlers, there is no request that is to challenging for them to handle. TPG values it at $1,600. (Enrollment required for select benefits.). Serve room service meals in your cabin or on your balcony. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. 19952023, The Independent Traveler, Inc. Champagne, custom selection of liquor, fruit, bottled water and sodas. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. On our last cruise the butler arranged dinner in our room for us. LOL! So we'll be trying that out next summer! This post contains references to products from one or more of our advertisers. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. There is some crossover, of course, but that's the general delineation. Learn more. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. This suite additionally includes a private balcony. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. [CDATA[ The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. He said "Let me bring dinner to you" and I was glad of the offer. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? Hotel. Helps make restaurant, spa and shore excursion reservations. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Seldom travelers may not get enough value to warrant the cost. LauraS Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. I think he'd be too busy around at yours, thank god! Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. After the party, they will clean your suite while you enjoy the ship. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. From here, the sky is quite litterally the limit. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. DECK 17. Explain the pillow menu and deliver your selections to the room. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. 6,694 sq. Double balcony is offered on Norwegian Dawn. Makes onboard reservations for everything from meals to child care to shore excursions. An aft-facing mini-suite would not include a butler/concierge. Or relish a quiet moment after the kids retreat to their room. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Do you need a concierge or a butler to have a fantastic cruise? Related: The 5 best cabin locations on any cruise ship. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Cost includes $12.95 plus applicable local sales tax. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Improve earnings, maximize rewards and track progress toward dream trips. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. These stories will help: A beginners guide to cruise line loyalty programs. A neat chance. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Retired Asst. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Job specializations: Real Estate/Property. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. There are certain times of the day such as breakfast and early evening when they can be very busy. Concierge services to help guests book dining, entertainment, shore excursions, and more. The Haven has plenty of space for guests to lounge and relax. By continuing to browse the site you agree to our use of cookies. You booked a spa mini-suite which is not a suite. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Your butler will also remember your preferences and attend to your every need. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Assists with priority access to tenders to shore. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Makes reservations for evening shows and other entertainment options. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. I have found the concierge to be hit or miss. Listing for: Simpson Housing LLLP. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. I admittedly didn't read through them all but it's a good starting point at least! If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. Cruise ship butlers execute all sorts of tasks each and every day. and I hope that NCL doesn't do any tinkering with it. Handy when away from your cabin to call cabin mates or order services. Luxury bath products in stateroom bathrooms. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. The same cabin called 3 times. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Tomorrow could be a plate of hand-made chocolates or a canap assortment. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Overall a very nice experience. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Powered by Invision Community. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. With up to 875 sq. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. ft. Owner's Suite with Large Balcony Sleeps up to 5. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Some people get great service, some just ok., some not very good. Guests will need to use their keycards in order to enter The Haven complex. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. If you forget let say your jacket and your in the theater you call your butler. 301 Route 17 N, Suite 1150, Rutherford, NJ In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. They also handle your priority disembark at the end of the trip. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Kick back in the living and dining area. Help you plan and execute a cocktail party you host in your suite. They also receive priority boarding on embarkation day and express debarkation. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. This applies even at Tender ports. DECK 19. 1,382 sq. It would be an awkward situation for the Concierge to escort every suite passenger on board. That was also fabulous to be able to graze while all 4 of us got ready for the day. Being a guest of The Haven with Norwegian Cruise Line means personalized service. to observe the boarding process and see how smoothly it worked. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Guide and tips to Norwegian Cruise Lines The Haven. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? Hey, you only live once! Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Part of that service comes with even more perks if you sail in The Haven and Suites. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. CC Help Jenn I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything.

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