While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Minutes. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. How do I update/change my payment method in the Regal mobile app? I called them right away and they said they'd give me a credit. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. I am done with these RUDE and UNHELPFUL people. How to Request a Fandango Refund the Easiest Way. You can visit your local theatre to find their specific pricing policy. The fee is displayed on the Order Summary during the online purchase process. Your Fandango A-list tickets should be in your A-list reservations. Who gives movies their ratings? Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. $70 spent and had to purchase new tickets to see the show. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. Also, thanks for the suggestion of looking on the app. Site shows the same bad phone #. Thank you for your purchase. In certain markets, film studios sometimes allocate films among theaters in that area. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. The reservations page on AMC showed a ticket for Avengers Endgame on . Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. Signifies that the rating board has concluded that the film rated may contain some adult material. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. Do You Sell Group Tickets? These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. For more information on this policy, please visit www.mpaa.org. Unfortunately, Special Engagements carry a pass restriction. As it takes up to 72 hours for you to receive a response, you can submit your query via. Children 6 and under are not allowed to attend Rated R features. You can request this refund, Pricing varies by location. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. Customer Service chat is the biggest joke. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. Applications reviewed and accepted throughout the school year. What time does the theatre location open? Of course, they say the same thing as before and to contact Fandango. Select why you want to continue (Refund or Exchange) Fandango offers refunds or exchanges, and there are several ways you can go about it. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. The only tickets showing on my account history on Fandango are the ones I actually want. Customer service was terrible. Children 6 and under are not allowed to attend Rated R features. It is REGs policy to support the MPAA ratings system to the fullest extent possible. I get home and decide to view my tickets and I can now see the QR Code and a barcode. No outside food or drink is permitted in the theatre. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. And you NEVER get the "forgot your password" email. So I was at work trying to print this and no images or barcodes were popping up. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). No, you cant. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. I contact AMC. Please notify your group sales team member if you do plan on bringing in a cake for your event. are permitted to be used within any Regal Entertainment Group facility. Check Movie Club Credit Balance. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. I received my confirmation # and there's a link to view my tickets. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. How do I refund my tickets? You will need to have your receipt or transaction numberon hand. Regal has taken bold nationwide action in all of it's locations. Does my theatre offer a student discount? Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! The system prompted me to log in. This along with their surcharge makes them not worth the hassle. When it comes to the tickets purchased for a special pricethey are nonrefundable. FANDANGO Nightmare Company. Fandango does not offer partial refunds either. Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). I have the exact same error. We use Orville Redenbacher popcorn kernels from ConAgra. Arcade You may select from a range of shipping options including USPS and UPS. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Where can I find the Regal Crown Club FAQ's? Their credits DO NOT WORK when you go to book tickets. Employment What Do I Need to Pick Up My Tickets? To receive a military discount you must be an active or retired military veteran. Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. Sorry, no bartering. How Does Fandango Refund Tickets by Email? I can guarantee you. Can I Get a Fandango Convenience Fee Refund? Phone # on the card went nowwhere, so I googled them. What criteria do they use? Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Most of our theaters offer military discounts. Their response was that the promotion had ended, nothing they can do. Do all movies have to be rated? Discounts apply to general admission tickets only. Yes, it does. We are not unfamiliar w/ the use of a computer. however i was able to use my credit by loggin in on my laptop to buy tickets. It was not the theater I had selected and we realized that when they could not scan the ticket code. Gift card orders cannot be delivered to PO Boxes. Gift cards also can be purchased at any theater. Wow! Wrote to them to get refund, no answer. What Does the Fandango Refund Policy Say? 1/3 spots are taken by a bugged Endgame ticket. To receive a refund from Fandango, please contact them at least 2 hours before your movie showtime at 1-866-857-5191 or request a refund through Fandango's customer service form. Click Apply. REG will not sell tickets to any person under the age of 17 (18 where applicable). Accidental Order? Please see one of our theatre managers if you have any questions regarding 3-D films. The page that is presented will provide you with pricing information, as well as student and military discount availability. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. HORRIBLE. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. 2. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Crooks!!! 0 stars if possible. How Do I Change My Seats? I had to re buy the tickets at the box office. Discounts are available on purchases of $10,000 or more. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. The Regal Crown Club FAQ's can be found here. There's a little square with the broken image . The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. What actions has Regal taken in regards to the coronavirus? REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. There customer service is terrible. for proof of age for each additional ticket being purchased. You can check your gift card balance here. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. When Will the Showtimes Be Available? To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. They do not call back as promised. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Phone number Phone Lookup. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Anyone can write a Trustpilot review. Do You Sell Gift Cards? The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. View detailed list of Movie Club credit usage and renewals. Tickets purchased through Fandango.com can be used at AMC theatres. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Enter the complete 10-digit phone number. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. Security issues have become a daily part of our lives in America. View number of available credits for your Movie Club account. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. I went online and tried to talk to a representative about my card mishap. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. As long as you complete your request and submit it before the show starts, you are eligible for a refund. For questions about gift cards check out or Gift Card FAQ. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. And Fandango said their system was showing failed transaction. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. With 3 reservations full, you can not buy any tickets until one is freed up. You can definitely purchase tickets online! There Is Plenty DoNotPay Can Help You With! Retrieve from your Fandango account: https://www.fandango.com My plans changed - can I refund my order? I was able to make a reservation immediately! Press question mark to learn the rest of the keyboard shortcuts. Activate card. Yes! Purchased my tickets for Sat and didn't realize the system selected Fri. You will need your charity's Tax ID number in order to complete the form. I sent another email to their help desk and no reponse. The theater wouldn't accept Fandango tickets for a refund. Hey all! I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. Need a receipt? BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). A patron desiring to purchase multiple tickets must provide a valid photo I.D. I checked my email with no confirmation and purchase history on there website. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Press J to jump to the feed. Still looking for answers? Gift cards carry NO expiration date or dormancy fees. I can promise you !!! You can do this from your web browser. Click on the link you can find under a headline Refund/Exchange. Pretty Much a Corporate ruse designed to make communication difficult. Films in 3-D may not be available at all locations. Purchased Tickets for Wrong Theater? After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. Use the, You can definitely purchase tickets online! The cost was $12.00. PG - Parental Guidance Suggested -- Some material may not be suitable for children. No recording devices (cameras, video recorders, sound recorders, etc.) Yes! I know for certain it was once it was purchased. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed.

Trousdale Turner Correctional Center Stabbing, Sample Answer To Complaint With Affirmative Defenses Arizona, Lago Maggiore Circuit Assetto Corsa, How Long Do Pickled Mussels Last, Meijer Distribution Center Locations, Articles F